FAQ
What happens if CTS damages my property?
While this is very unlikely, Colonial Tree Service is fully insured and we make our best efforts to operate safely and efficiently to avoid property damage. It is the customer’s responsibility to ensure that any obstacles such as structures, fences, etc. are moved or repaired once CTS has completed the work required.
What areas do you service?
How far do you go? Colonial Tree Service services Georgetown, the western GTA, Halton and Halton Hills on a regular basis. Depending on scheduling and the job requirements, CTS would be happy to discuss providing service in your area. Please call for a consultation.
Can I keep my tree for firewood? Will you cut it into logs for me?
If Colonial Tree Service removes your tree, you may choose to keep it or we can take it away. We can provide you with an estimate to chop your tree into firewood.
What do you do with the trees or chips that you take away?
Keeping the wood chips or having CTS remove them is included in the cost of our service – so it’s up to you. We can also deliver wood chips for use in landscaping and gardening.
Do you have regular maintenance packages?
Yes. We currently offer a deep root feeding and tree maintenance package. Watch for our new seasonal care packages coming soon.
Do you have certified arborists on staff? Does it cost more to use them vs your technicians?
CTS offers the highest level of service and expertise to our customers. We have provincially certified arborists, utility arborists, highly trained technicians and a certified crane operator on staff who all work together to provide you with the best service possible.
Can I do anything I want to the trees on my property?
Some cities and municipalities have regulations regarding tree removal. Check with your municipal government before doing anything to the trees on your property. CTS is qualitied to provide official arborist reports should you require one.
What do I do about a tree that affects my property but that is on city property?
You’ll have to call the city. CTS cannot work on trees that are not on private property unless they are contracted to do so by the city or property owner.
Do you deliver and plant new trees?
We can, so please call us for an estimate.
Will you hang holiday lights?
Yes, but only until the first week of December, so call to book your appointment in advance. Light service is provided on a first come, first serve basis.
Do you offer an early payment discount?
Please inquire about our early payment discount upon booking your services.
Didn’t find the answer you’re looking for?
Contact Us directly and we’d be happy to answer your questions and provide you with more information.